Today most of the companies want to have a social media
presence and emerge as a key player in Digital Marketing field. But they fail
to realize that only by building any Facebook page or creating a profile on
Google+ is not sufficient.
To build an online reputation is not only difficult
but also a challenging job. If a person does not like a certain product or
services, the probability in an offline world is somewhat 20% of a person complaining
to some other person and so on. But in case of an online medium, this
probability mushrooms upto 70-80% as people can simply send out a tweet or
update stating the reviews about the services or products offered in a fraction
of minute. Hence, creating your profile and maintaining it online is somewhat
challenging. SO, one needs to actually plan their activities accordingly so
that they know the direction they are going on and follow a strategic plan and activities.
Before that, let's start with the meaning. Digital
marketing is a means of marketing that involves using your mobile devices, Smartphone
etc. for exchange of information, messages and updates. In this tech-savvy
world, no individual can sleep without using mobile phones. Hence, digital
marketing has evolved as a premier for most of the brands and organization.
Every organization wants to leverage digital media or Internet Marketing to
remain available 24*7 and interact with the people out there and build an
online reputation.
Having your existence on digital media sites is just a
beginning but maintaining that profile or building that profile is important.
And the big question that arises here is - How??
Is not creating a page on FB enough or sending out emails to
same groups sufficient or creating a profile on Twitter and posting on it more
than enough????
The answer is - NO!!!!
1. The basic rule with starting a digital marketing campaign
is - to evaluate your goals. Every social media tool has its own importance and
usage. No every social media tool will benefit you & your organization. Hence,
sit down, take a piece of paper and decide your goals. The goals entirely
depend upon the type of organization, kind of eyeballs that you are targeting,
showcasing your image or organization's image, geographic segmentation, total
shares that you obtain, overall traffic coming to your website, total no. of
leads generated.
2. Secondly, note the right audience that you want to focus
at as the brand that you want to promote or highlight maybe specially designed
to suit some age group. So, you need to properly evaluate your activities.
3. Thirdly, building a brand trust is very important as it
makes easy for consumers and customers to follow you in whatever decisions you
take and make & any announcement or news posted by you. Building a relation
of trust is somewhat difficult even today.
4. Such has been the impact of digital marketing that most
of the companies today are developing in-house social media tools to remain
engaged with each other. A classic example is - Adobe's Marketing Cloud service
that allows digital marketers to analyze a complete set of analytics,
advertising, targeting & experiencing management solutions and a real-time
dashboard that brings everything together.
Digital Marketing has become a need of an hour and will
continue to be in the near future. The companies or organizations just simply
need to understand that working in a systematic way and maintaining their
profile online is required, that would help to turn data into insights.
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